Cancellation only for 48 hours after booking confirmation.
After that, cancel before 30 days prior to your check-in date and receive a 50% refund. After that bookings are non-refundable. 3% credit card processing fee is non-refundable.
Bookings made last minute or 7 days prior check-in day are none-refundable. (48 hour period rule does not apply.)
Our Extenuating Circumstances policy does not cover travel disruptions caused by COVID-19.
If you booked on other sites, please review cancellation policies. Each platform may vary.
If you have questions about an upcoming booking, please use our messenger located at the bottom right of our home page or email us at firstname.lastname@example.org with the following information: